Zürich, Switzerland
Bahnhofpl. 15
$$
+41445423900
N/A
Love the donuts. The service is also fantastic.
like
Cookie crumble isch de beste donut CHANGE MY MIND
The cashier was the lovliest lady ever and the Ice Coffee good as ever.
Very delicious, best Donuts in town and friendly workers too! Thumbs up
I ordered a coffee with milk (hot and without lactose): it was COLD and the waitress put normal milk WITH lactose although I specified her twice not too... well now I’m bloated. It would have been much easier to just tell me that they did not offer lactose free milk but she lied instead. Also, there were almost no donuts left.
Decent place. Good donuts but very expensive when compared to US prices, makes sense though considering location. I must say I would be very pleased if they had not just a sugar-glazed donut version but also a traditional honey glazed.
I wish all Dunkin' Donuts around America could be that cozy, inviting, so super customer friendly, worthwhile. The store is situated in ZH HB or downtown Zürich main station 2nd level underground, as a DD lover that's the reason why I'll continue to lover DD even more.
So the food was as good as the chain provides- pretty good. However the service at this Dunkin doughnuts is terrible. The employee (a girl) is quite rude (been there a few times)- Doesn't say Hi, Doesn't smile, just looks annoyed. These are all things I could let go, if it wasn't that she just gets the order wrong many times. Me and my boyfriend went there, and we ordered a doughnut and drink each. After starting to prepare my drink wrongly, I then correct her. She starts over, this time preparing two drinks for me, plus a doughnut. I repeat my order, and finally she hands me a drink and a doughnut. My boyfriend orders, and she forgets to give him a doughnut. It comes to payment, and with my student card I get a small discount (which I typically don't mind not if they forget, but after this, the fact that she forgot the discount was just the icing on the cake. For none of the mistakes did we get an apology, she just rolled her eyes.
Deli
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