Zürich, Switzerland
Limmatquai 18
N/A
Friendly and fast. People can speak English which is very impressive
like
Very unpleasant service. I came to the shop to ask about the products I bought from UPC and change one of them. Lady was not able to answer patiently, instead she started to raise her voice, became rude and unprofessional. Once she decided she was not going to discuss with me further, in front of other customers told me literally to get lost because is “done” with me and she has other customers to serve. I felt embarrassed and very uncomfortable, and others were shocked. Who speaks like that to a customer!? Instead of changing my subscription, the lady made me look for other service providers! At the end, I decided to cancel my subscriptions completely.
The guy wasn't really happy to have me there and he didn't even hide it. Also didn't know how to fulfill my order, maybe some more professional and customer service training of people at this particular store should be taken more seriously. In the other hand, UPC guy in Migros shopping center in Löwenstrasse is quite the opposite. Knowledgeable, helpful and professional.
Deli
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