Zermatt, Switzerland
Oberdorfstrasse 134
N/A
+41 279664080
I stayed 1w in Jan 2020. First of all, let me say the hotel is extremely stylish and has wonderful common areas and SPA. The breakfast cannot be faulted in terms of quality, variety and quantity. The staff were also generally professional, including the family, although one reception girl made me feel as if I was deliberately trying to be difficult (see below). Unfortunately, I had some significant issues with noise coming from other rooms. The "ordinary" rooms (the suites are in a different building so cannot comment) are built around the elevator, making it very easy for noises from different floors to travel. It was such a shame to be in such a nice place and being woken up at 7am by neighbours slamming doors. The building is a recent one but it appears that the project was geared more towards aesthetics at the expense of sound blocking. The staff gave me a quieter room, but there were still some issues (although it was an improvement). Overall, if you don't mind some noise and like the design, I would still recommend it. Just beware if you are looking for somewhere silent because it is definetely not.
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This was just a amazing experience. A beautiful hotel with nice owner's just 5 minutes walk to the cabine and 7 minutes walk to the center thank you very much for the warm welcome
Beautiful hotel! I’ll definitely be back! The breakfast buffet was elaborate and delicious! The room was gorgeous with a view of the Matterhorn! The service was great and the staff super friendly! We enjoyed a very sweet and lovely atmosphere here! The hotel is very well situated and everything is in comfortable walking distance! Only two drawbacks: only small mobile air conditioning(could get hot in summer) and no in-house restaurant. Nevertheless, very beautiful and lovely hotel!!! We had a wonderful time here!
Amazing getaway in the mountains, sneaky view of the Matterhorn from the Jacuzzi, classy interior, delicious breakfast and afternoon cake, and finally a very lovely family / staff welcoming you very personally, and being super attentive to any wishes. We will definitely be back.
Excellent. Nice view of the Horn from the room. Cool fire place
Wow... what a place. Must visit. Great experience. The best breakfast I ever had. View from hotel is amazing.
One of the best hotel experiences ever at my favourite destination - Zermatt! As a Top Contributor on Tripadvisor I have been reading hundreds of reviews of luxury hotels around the world. I have never seen a hotel with so many EXCELLENT reviews as this one. How is it possible to get that high score from nearly every customer? I therefore decide to try it for a very special family trip to my favourite destination – Zermatt - a place of exceptional natural beauty! And to start with the answer. This gem of a hotel has an outstanding personal service! The owners – Leni & Thomas – makes you feel like home and with friends in a way that I have never experienced before in any hotel! And if you also look at my attached photos you will understand why this hotel is on the top of the Tripadvisor list! This is one of our best hotel experiences ever! Our room (no 202) had an outstanding view to “the King of the mountains” (Matterhorn). The room was spacious and nicely decorated and had everything we needed. The bed was Queen size and very comfortable and it is possible to see the Matterhorn from the bed! The wellness area is one of the best we have visited. There is a beautiful indoor heated pool, hammam, caldarium, dream shower, sauna, arvensauna, kneipp pool, and a wonderful outdoor hot tub! Breakfast was a full spread of anything and everything you could want to eat from pastries and fruits, to meet and cheeses and fresh juice. They also served eggs made to your liking. Everything was so beautiful served by the professional staff! In summary, Hotel Coeur des Alpes is a very well run hotel offering a very high standard of quality and personal service. I chose this hotel based on all the extremely good Tripadvisor reviews and was not disappointed! We loved every moment of our stay and would highly recommend this place. Leni & Thomas: We will be back again! Regards Svein-Magne Tunli from Bergen, Norway.
We come back to this place every year. Love it! Always welcomed with lots of friendship and attention!
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