Vevey, Switzerland
Rue du Simplon 40
N/A
+41 219222222
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I received a card in the post offering a special deal - frames and lenses for a new pair of glasses for 60chf. This looked like a very good offer so I rang up and was told that varifocal (progressive) lenses would cost an extra 150chf. At my appointment my vision was tested, then I sat down to choose some new frames. None of the frames looked anything like the stylish ones on the promotional card, but I was steered towards some that I was told fitted me well. Then the shock came. The cost of the frames, plus varifocal lenses with anti-scratch treatment was over 800chf! When I asked why this was so much higher than the one quoted in the offer I was told that this only applied to frames that were in the sale. I was then shown some of these (reluctantly) and was told they did not fit me. It was clear that, rather than being a genuine special offer this had been no more than a lure designed to get customers into a new shop. I am not at all impressed and will never go tho this shop again.
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Très proffessionnel,à l'écoute des clients. Je vous le recommande vivement.
Toujours très accueillant.
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