Ostermundigen, Switzerland
Schermenweg 151
N/A
+41 319911212
In-store shopping
Wheelchair-accessible entrance
I had a really bad experience with them. I bought a peugeot 807 in October 2020 from them. Before going there, I called them and they told me that the car is working fine that it has no problem. Then, during the visit, they confirmed the \impeccable condition\ of the car. I paid 2900fr and we finalized the purchase. When I took the highway, 5-10km after a problem started to appear on the screen \the brake pads are finished\, on the road to Geneva I heard a strange noise coming from the car. Within 10 hours of purchase, I detected that the heater, parking sensors, left rear door handle, are not working. I immediately tried to contact them but they did not answer me. The next day I went there to talk about these problems. When I asked them why they said the car was fine, they told me that they had only driven this car for two minutes and they weren't able to know everything. I told them that they were professionals and that they had to know everything about a car that they put up for sale. Instead of apologizing and covering my losses, they asked me for another 1000fr to repair the car. they also asked me to keep 400fr if I wanted to return the car. Despite their fault, they still wanted to take advantage of the situation. They told me that \Come Monday and we'll take the car and we'll give you back 2500fr\. When I went to their place on Monday, they asked me this time to keep 900fr. they forgot the promise they made two days ago. they said to me disrespectfully \Either you take 2000fr or you go with the vehicle\ I was very disgusted with their car and their behavior and I took 2000fr and then I filed my complaint with the police. They made me lose 900fr plus 3 days, plus 200fr return costs only in 4 days. Never again in life. Pay attention. If I find a car 10 thousand francs cheaper than elsewhere in their garage, I would buy elsewhere, I would never set foot in their garage.
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Top Garage
Sehr gute Garage mit tip top Service. Bin mit meinem Fahrzeug sehr zufrieden und komme gerne wieder. Besten Dank und weiter so.
Ich habe mein Traumauto bei Ihnen gekauft!ich liebe es! Sehr zuvorkommendes, nettes und freundliches Personal) Von A-Z super Bedienung, danke vielmal!
très bon service lors de l'achat, mais 3 mois après il y a eu pour 1'800.-(pompe de refroidissement et thermostat) de réparation sur une voiture payée 16'000.-. Selon BMW le problème n'était pas nouveau et le garagiste le savait sûrement. Donc pas très satisfait, mais c'est toujours le risque d'aller acheter loin de chez soi...
Leider sehr schlechte Erfahrungen. Bei Garantiearbeiten wurde mein neu gekauftes Auto über 1000km nichts wissend herumgefahren dabei noch die Front komplet eingeschossen und Bussen so wie eine Anzeige wegen Geschwindikeit in der Region Simplon erhalten. Nun nach 6mt. ist der Schaden immer noch nicht behoben. Immer wieder wird man vertröstet!
Fachgerechte und Kundenorientierte Beratung! Obwohl das Auto nicht neu war ist es im perfektem Zustand!! Unkomplizierte Verkaufsabwicklung und sehr nettes Personal. Ich weiss wo ich mein nächstes Auto kaufen werde!
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