Neuchâtel, Switzerland
Rue du Seyon 18
$$
+41 799409534
N/A
Outdoor seatingTakeawayDine-in
Bar on siteToilets
Coffee
The coffee shop is small and cozy! It is one of the few places that have specialty coffee, making it the best coffee I have had in Neuchâtel! It is indeed a small space so when it’s crowded, you might have to wait a bit. But I would recommend it for coffee-lovers!
like
the waitress is rude and asked us to leave as we were enjoying our time there. definitely wouldn’t come back there.
The best coffee in Neuchatel. The only place, where they can make a proper cup of cappuccino.
Although their establishment is truly beautiful and cozy, and their products are of very good quality, I do believe the service is not costumer-centric at all. On the opposite, the staff there often complains to their costumers about their ways of using their space, and not always in a polite way. I completely understand with their policy of not using computers on certain periods of the day as a way of promoting a more social environment and a little “disconnection” from the internet, especially due to the fact that they try to make this information visible on the first page of their menu. But I have come to realize that the way they approach their clients about this is very impolite, often getting upset and judging those who brought a laptop in without noticing the message that says the “allowed” hours for this Also it would be in everyone’s best interest if they wouldn’t be so rigid with this rule. For example if the place is empty, I wouldn’t see the problem in letting a client use their laptop for a while, and ask them to stop if the place starts filling up. Apart from that, and the main reason why I decided to write this review, was the experience I had today. I came in during a very calm hour with a colleague, and ordered something to drink, whilst my friend didn’t want anything to drink on that moment. The lady who attended us proceeded to tell us that it is somehow impolite to come to an establishment and not order anything. While I understand her point in moment of rush hour (since we would be taking space without paying for it) I politely explained that usually I would agree, but in that moment of time it wouldn’t have made a difference, and that I still believed it was in their best interest since at least they had me as a customer. The lady still pushed her point of view, now in a less polite way, and once she went to the counter to make my order, I could clearly hear and see her coworker complaining angrily about us without even trying to hide it.
Nice place and great coffee most of the times. Too bad my first experience was not pleasant all. I like writting while taking a nice coffee, and this place was recommended to me because of it. Once I ordered, I took out my laptop but I was right away asked to put it away because I was not in the \times dedicated to work\ (it was Sunday afternoon). I must say the bartender \explained\ it to me kindly, basically by showing me the menu (cause he could see my spoken french was not too good at that moment) where they state the conditions. Well, I do understand many people might occupy a spot for some (many) hours with a single cup of coffee. But I haven't asked for Wifi, nor I was using any power outlet. And the place was completely empty (it filled a bit 20 mins later due to the rain, but by that moment I was gone). My intention was to do something I like while enjoying the coffee. I would reconsider the strictiness of that \working time\ rule, and make it more adaptable to the situation instead of keeping it rigid. Or even kindly inform the customers about the limited usage, and hear their intentions before banning their actions. About the coffee itself, really nice and savoury, specially the \Capuccino crème brulée\!
the worlds only Cappuccino-Bruleé a la pascal! Nice and passionate coffee shop with the real homebaristas gear. enjoy a nice talk to the owners, who can tell you a lot about coffee and how to brew it. We will be back thank you pascal et anne.
Love this place!! Spent most of my morning there, enjoying teas while working. Place is amazing and very chill
Great coffee/tee selection. Can discover interesting coffee varieties and very friendly atmosphere. The owners know their coffees and producers. Awesome place
Deli
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Bar on siteToilets