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Montblanc

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Genève, Switzerland

montblanc.ch
Jeweler· Stationery store· Leather goods store· Watch store

Montblanc Reviews | Rating 4.5 out of 5 stars (8 reviews)

Montblanc is located in Genève, Switzerland on Place du Port 1. Montblanc is rated 4.5 out of 5 in the category jeweler in Switzerland.

Address

Place du Port 1

Phone

+41 223122770

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Repair services

Open hours

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R

Rakesh Zaveri

I want price of Timewalker G1189 and is it original then how can i know it.

A

An Dreea

Got in the store dressed like beggars (we were coming straight from the mountains) with our dog (yes, they are pet friendly), looked at some fountain pens, tested some nibs. We received awesome customer support, staff is absolutely incredible. Thumbs up. The fountain pens are jewellery, I presume that's already extra info.

M

miguel becker

I went inside looking like a begar. Lol. Got a really nice customer service from willy. Bouhht a awsome pen for my father.

T

Trisha Hughes

Amazing experience lovely guy served us. Even got some water in a mont blanc glass that i wanted to buy. Unfortunately they were not for sale. I would have bought them. Why are they not for sale?

G

G H J

Very products and very expensive

G

Guillaume Joubert

The customer service is great until you encounter a problem with their products. I recently quality issue with a pair of gold cuff links. A piece fell off 6 month after purchase. The warranty normally covers manufacturing problems 2 years after purchase. Upon presenting my warranty and cuff links, the customer sale manager right away tried to insinuate that it was my fault and that I must have dropped them. I had to correct that statement on multiple occasions. Then, when looking at the original warranty documents, he rejected my claim on base that 2 items numbers were on the document. This was due to an exchange as the cuff links were a gift. The customer service agent who performed the exchange had apparently not followed the internal procedure. In summary, MontBlanc will not repair the faulty cuff links because the sale agent of the time didn’t follow the internal procedure and I the customer is left with a pair of useless cuff links. A good company is one that respects in clients and holds itself responsible when in fault.

G

Gavin Pownall

Not good customer service. I visited this shop with the intention of purchasing something, as a fountain pen enthusiast, and the shop assistant refused to leave me alone to browse. Perhaps it is because I was wearing casual clothes, but I have never felt so untrusted. When I entered a new room, she would always follow soon after, practically jumping round the corner as if attempting to catch me in the act of stealing. I did not purchase anything, and will likely not visit again.

S

Samuel Johnson

Excellent service

Top 10 companies in Jeweler category in Switzerland

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