Matten bei Interlaken, Switzerland
Wychelstrasse 6
N/A
+41 338236960
Wheelchair-accessible car parkWheelchair-accessible entrance
I found the shop on Internet after I got a flat tire in the area of Interlaken. I needed to replace the tire because it had a hole and I didn't want to take the risk to ruine another tube while climbing the Grimsel or the Furka , I was in a hurry, I needed to be in Andermatt before the end of the afternoon. They had the one I wanted on stock and allowed me to use their mechanic stand to replace my tire! That helped me a lot, I could continue my ride without stress! By the way the shop is very nice!
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I had a little problem with my rear gear during my holidays and they fixed it very quick. Now the gear is working great! Thank you!
I stopped by the shop on a mountain bike holiday in the area for some brake pads. My Specialized Levo was wearing through the rear pads in no time and Specialized's web site listed Riem Bike as the only official dealer in this part of Switzerland. I went out of my way to pay them a visit. Very nice looking shop, everything Specialized you could imagine and no other brands. I asked for some replacement pads for a Levo Expert and was very promptly given a box of Sram pads. Upon replacing them later that night I find the ones I bought from Riem Bike were completely different. This is more feedback for the shop management than a review, but it was disappointing that a shop that has invested so much with Specialized can't provide the correct basic part. To make matters worse the price of the pads was double what I would expect to pay back home, but I'm too far away now to return them.
Out on holiday. Gear cable broke and they fixed the bike that morning. Was ready 1 1/2 hrs after I went into the shop. Can't fault the service
Great service and very friendly. We turned up with a heavy loaded steel touring bike that wanted as 2 prong stand. When the only 2 prong stand didn't fit they modified it to do so!
Ok service
Überaus freundliches Team. Das Geschäft ist sehr schön eingerichtet. Der Service hervorragend. Wir hatten ur\ Probleme mit dem Hinterrad des Velos und dabei haben sie entdeckt dass auch die vorderen wie auch die hinteren Bremsen durch waren und diese auch gleich esetzt. Das ist ein hervorragender Service. Vom Anruf ob wir kommen dürfen bis zur Erledigung der Arbeit ist knapp eine Stunde vergangen. Top!!!
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Wheelchair-accessible car parkWheelchair-accessible entrance