Luzern, Switzerland
Weggisgasse 19
N/A
+41414106121
Swiss watch for all people.
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Great customer service. She speaks English, Germany and Mandarin. She is also very helpful and responding our questions in a friendly and respectful manner.
Good customer service, very patience. Offer good advise and tips of Swatch.
Bought several beautiful watches from here today. It was quite an hectic atmosphere and the older store clerk handled everything perfectly and we are very satisfied with the watches and her service. The younger store clerk however, had an attitude that was rather off-putting at times-talking down to me and my family without letting me fully explain my intention. One example out of them all, my sister wanted to adjust the date on the watch we were buying and she remarked that it was merely off by 2 minutes when we actually wanted to change the incorrect date on the watch that we eventually got the help to change it from the older clerk. We understand fully that given the nature of the situation some misunderstanding will inevitably occur but this just seem so unprofessional to us and it really ruined the mood of the purchase. I hope the store improve in this part soon because the overall service was excellent aside from this minor issue.
Great place, superb staff. Loved interacting with them. Will come back soon
Superb staff and she helped us to select the watch and got a free watch in black friday offer..loved it
Didnt have the range I expected
Trendy classic swatch that is like every other swatch location.
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