Luzern, Switzerland
Obergrundstrasse 103
N/A
+41 3106384
We stayed for 2 nights and it was great. The staff was very friendly and accommodating, offering fun (non tourist trap) locations to eat an visit. Everything was clean, our room was spacious and had a balcony. Convenient location, easy to walk or hop on the bus right out the door. The restaurant offered good food. We would gladly stay there again.
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This is a perfect hotel for your stay in Lucerne. We stayed in August 2020 and were having car troubles on the way there. Benjamin, the hotel manager, went above and beyond to help us find a garage to repair our car during our stay. We were blown away by his helpfulness and kindness. The hotel room was perfect and had great storage and for luggage and clothes. Upon arrival we were given a welcome beer with snacks and Benjamin sat down with us and walked us through our stay, gave us suggestions and recommendations for food and drinks and our own Visitor Card for transportation for our stay. We would absolutely stay there again and would recommend it to anyone!
I had two amazing days during my stay here. The service, location and room itself are impeccable. We arrived too early for check in and the restaurant wasn't opened yet, and upon hearing that we were the reception gave us a bag of free croissant (probably leftover from breakfast, but were still delicious and fresh). The hotel is located directly in front of a bus station and buses to / from the main station are frequent. It’s super easy to get around, not to mention the visitor cards you'll get for free use of public transport in Luzern.
Hotel is located 20 min from the Old Town if you prefer to take a walk and there is also the bus stop right next to it. Rooms are renovated, clean and neat; you get nice breakfast and tickets for public transport - all free. The best part for me was super friendly and helpful staff. Overall experience is great, highly recommend this hotel!
super newly renovated room , clean, bright and spacious, very comfortable mattress, extremely friendly and professional employees, big selections of breakfast. only 5min by bus from Luzern train station. Definitely worth the money. we will come again.
Hotel Spatzs's location is as good as it gets, very close to Luzern CBD.The hotel is decorated nicely – clean and well maintained. The staff were very friendly and helpful We enjoyed our stay and will stay there again if we are in the area.
First positive points: Friendly staff (not very present) Free parking (for short cars especially) But Moisture/Rust in Bathroom (photos on webpage just show the "good" part) In the corner of two busy roads and suboptimal windows (noise, no darkness due to lacking thick blinds and streetlights) Furniture looses colour, wall has stains Breakfast not very large choice, one day not even bread. Generally old (not just vintage) feeling. I felt that they are milking tourists wallets till the rating is low enough so they aren't making profit anymore and then they rebuild the whole building. Ah, by the way, even if on the Building there is written "Restaurant", it's not.
Just arrived...very clean and helpful staff
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