Lausanne, Switzerland
Rlle de Bourg 1
N/A
Quite possibly the best in town. Simple as that.
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Guillaume is a true craftsman and I recommend him highly to family and friends. I travel 80km back and forth to use his service! He is very passionate and knowledgeable about his profession; only delivers high quality work judging from my experience. I don't speak fluently French but Guillaume is always very patient in explaining me (in French or English) what result he can achieve to manage my expectations. He cleaned several suede items for me including jacket and handbag elongating the pleasure I can get out of my suede items. Apart from his work he comes across as a very nice, friendly and very fair gentleman judging from his pricing too.
Most probably the craftsmen at Deuzet belong to the best shoemakers you will find in Switzerland, unfortunately I will never find out. But what I found out is that the young craftsman who attended me today when I was asking for a shoe repair, certainly belongs to the most arrogant ones. In almost every business the relation to a customer, particularly to a new customer starts with building trust. Obviously this self-complacent gentlemen has forgotten about that because he may already have enough satisfied customers; very good for him. When I told him in the beginning that I am sorry that I don't yet speak French because we have moved here 2 months ago and he replies “you live here and you dont speak French?” is just another self-explaining example for the arrogant attitude for this young craftsman. Thanks god his (also German speaking) colleague jumped in and showed me the opposite, he was very polite and friendly, and as many, many other people in Lausanne he was very helpful and put me as a customer in the center, and not himself as his colleague did. I finally left the Deuzet shop with my shoes, and here I will leave one big star in the rating for the friendly colleague.
Great artisan shoemaker and authentic workshop. High quality and sur-mesure repairs. Friendly, welcomes his clients. Fair pricing
Une petite boutique très charmante ! un travail remarquable quel que soit la demande et des prix très corrects ! Quel bonheur de voir encore des artisans compétents et passionné dans ce monde ! Merci pour le service !
Une excellente adresse un savoir-faire rare! On peut être certain que nos précieuses chaussures sont entre de bonnes mains lorsque qu'on les remet a cet artisan. En outre, j'aimerais saluer l'intelligence de la réponse qui a été postée en réaction aux propos diffamatoires qui ont été publiés. Continuer s'il vous plaît a travaillé comme vous le faîte, en tant que client fidèle je peux vous assurer que j'apprécie votre numéro...
Vous avez besoin de faire des soins à vos chaussures et vous habitez en Romandie ? Ne cherchez pas plus loin vous êtes à la bonne place ! M. Deuzet est un expert que je ne peux que recommander au vu du travail admirable réalisé sur mes patins ou lors de rattrapage de dégâts sur souliers. Encore une fois merci !
Le Macron de la chaussure est-il à Lausanne ? Nul ne doute des compétences l’artisan. Cependant, à ma dernière visite, il a mal ajusté les semelles qu’il a voulu changer. Résultat, un chaussant perdu et des coutures distendues au niveau de la voûte plantaire. Lors du retour, j’ai été accueilli par des injures et un «foutez-moi le camp d’ici» bien singulier. Faire des erreurs arrive à tous, refuser de les accepter est plus problématique.
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