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Swisscom Shop

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Genève, Switzerland

res.cast.swisscom.com
Cell phone accessory store· Internet service provider· Telecommunications service provider· Cell phone store· Telecommunications equipment supplier

Swisscom Shop Reviews | Rating 3.3 out of 5 stars (8 reviews)

Swisscom Shop is located in Genève, Switzerland on Gare Cornavin Quai B, C, D, E, Rue du Mont-Blanc 30. Swisscom Shop is rated 3.3 out of 5 in the category cell phone accessory store in Switzerland.

Address

Gare Cornavin Quai B, C, D, E, Rue du Mont-Blanc 30

Phone

+41 229011023

Accessibility

Wheelchair-accessible entrance

Open hours

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M

Marwan Taha

When you are a client and want to make a contract they explain to you only the positive things the negative things they never say it i don’t recommend them very expensive low experience

D

Di Shaw

Terrible. I went in to buy an iPhone XR, which is selling in Nyon. The man told me in no uncertain terms that this phone has been REPLACED by the (more expensive) iPhone11. I then went to the Apple store not far away and asked if what I had just been told was true. Answer from Apple: \Absolutely not!\ I could have bought it there, if I wanted to return to Swisscom to 'register' it.

K

Katerina Rodriguez

The worst service with this provider. No solutions for the office with more than 5 people working in the center of Geneva. The internet speed is what it was in Russia in 90s when the internet was introduced. And they just say they cannot do anything about it. Honestly a joke.

M

Matt S.

Small and therefore frequently busy, even outside of peak hours. However, once you're served, customer service is excellent. Damien and Jean-Christophe are informative and take professionalism and creativity to new levels. Happy customer!

S

Seva Petrov

Somehow managed to find the place totally empty and thus my request was quickly processed. My brief conversation with the staff left me happy that I only needed something extremely specific that I've dealt with before. An inquiry about a more \involved\ topic was met with a blank stare.

J

Joy Mears

The employees were polite and friendly, but I was frustrated that before I had been properly informed I had 'signed up' (without signing anything or paying for anything) for something for which the only way to cancel the order was to go there in person. In addition, to find that out, I was on call waiting for 20min and passed around 3 times! When I went there in person the same day they still couldn't cancel my order because they needed some technical expert who could cancel it. I was assured several times that it would be canceled first thing in the morning and I should wait for their call at 9am. Nothing. No one has called me and now, for a third time, I have to go back to the store in person. It's not even possible to call the specific store. When you call the number they have listed it's just the robot who offers for you talk to a \store hotline expert\ whatever that means.

S

Sahan Chinthake

Very helpful staff... I came to Switzerland from a foreign country, and I lost my network. They helped me to get through this.

G

Gerald Raymond Jr

Marine was great and took the time to get us setup properly. Much better than the other Swisscom locations.

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