Genève, Switzerland
Rue du Stand 46
N/A
+41 223889090
Walked in on a Tuesday mid-day. No wait and a teller who helped in English to get our proof of non-debt certifications processed. Even pulled up an online request made the day before and printed directly for us.
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Extremely long waiting times to get an explanation on a request for payment. After 40 minutes my number comes up for room 2, the young lady (whilst looking for my dossier on her computer) spent her time leaning backwards looking at her colleague and both of them loudly made fun of a client who just left him - in room 1 (this is on the 2nd floor). No wonder she had to start over and over again to find my dossier (no apologies either). Shocking how unprofessional this service is. How dare they mock clients so openly, or at all in fact!
Arrived 10 mins before the opening, and was done in 10 minutes after opening (even though we were number 19 in the queue). Only applied for the attestation of non persuite, so can't comment on more complicated requests.
Painful to come here. They should make this much more efficient with online services and downloadable results. Forced to come here as we don't have time to wait for them to mail it...
I arrived 5-10 minutes before the opening as I was scared that I might have to wait 1 hour after reading reviews here. The office obviously opened in time at 08:30, someone handed me a ticket, eleven people before me. By 08:42 I was out with my document. There is a photocopy machine that for 20p gave me a copy in one minute. I heard other staff speaking English, the lady I met was smiley and helpful. The only negative note is paying 17chf for a a bit of typing, looking on the screen and printing a single A4 paper.
Complete joke, website is misleading and email request/complains are disregarded
25min to get an \Attestation de non poursuite\... not to bad!
waste of time. Online service for free please!
Deli
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