Basel, Switzerland
Spalenring 17
N/A
+41613211010
I have purchased rather expensive upgrade for my bike, a Termignoni exhaust in Ducati Basel in order to stay compliant with Swiss laws. The dealer was supposed to provide a certificate that would state that the exhaust is street legal. During the wait for the certificate parts of the carbon tip on the exhaust started to get black spots and making it look awful. I turned to the dealer and at first point I was denied the warranty laws as "I have mounted the exhaust on my own". The dealer could not say where can I read this clause and agreed to take to bike in for an examination. After a week in the garage I was told that the fault lies with the software that was included with the exhaust. I was supposed to be contacted soon about the resolution and possible exhaust replacement but nobody contacted me ever since. Furthermore nor the dealer nor the garage reply to my emails. It has been almost a year now and I have seen no certificate nor a solution to the problem.
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Vor einer Woche für eine Probefahrt angemeldet und bis jetzt keine Antwort erhalten. (PS: Ich fahre jetzt die GS1250 vom BMW Händler. Konnte 2x1Std. Probefahren)
Sehr nette Auskunft und Empfehlung, danke!
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