Genève, Switzerland
Quai du Seujet 14
N/A
+41 228881414
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Saw doctor Hauser Conrad and it was a huge disappointment. He didn’t désinfect his hands when we arrived, neither after consultation. He didn’t listen at all what I had to say re the skin condition, neither he took a good look at the area. Everything was extremely quick and huge lack of details and explanations. Disappointing
like
Best in town ! Took a long time to take an appointment but Worth it. Very kind and professional team. Recommended
World-class centre for dermatology. Dr. Charis Ziori is a top dermatologist combining expertise and compassion. She provided leading-edge treatment to my skin condition.
Does not use Tarmed tarif for internationally insured patients, resulting in significant higher bill than for swiss patients. Be careful, your health insurance might refuse to reimburse your bill. The doctor refuses to chance his way of billing. They also bill in blocks of 10 minutes even if the doctor was there for less than 4 minutes. I wont go back there Regarding results: ok
Little bit disappointed... not at swiss quality standards
The visit to the doctor lasted literally 3 minutes (basically the doctor said “no need to worry”) and I received an invoice for chf 104 a week after. When I called the reception, they said their system can only invoice minimum 15 minutes (3 times 5 minutes, which surprised me) and even if I spent less time there, they can’t change it, hence I have to pay for the service which was not provided (I actually decided to call because my friend went to the same doctor after me and did a full body birthmarks control and received the same invoice). When I asked more questions on the invoice (to check the items like “doctor explained how to treat myself after the visit”, which in my view did not apply to my case), an assistant was extremely rude to me saying among others that “when you go to Migros, it is not for free” which was quite shocking. I’ve never encountered the level of “reception” like this and was told many nasty things whilst defending my position that I have the right to ask question. She actually told me that if I want I can send a letter, but they will not change anything on the invoice and that she spent too much of her time explaining to me already, so “she doesn’t wish to talk anymore”. In short, what a despicable experience. Very disappointing from an establishment like this.
I took an appointment with Dr Nicolic and waited for 2 months for this appointment. On the day of the appointment I arrived at 17:18 to the reception and was informed that the doctor has already left as the appointment time was at 17:10. So I asked the reception why didn't they call me to say that the doctor was leaving to which the response was:\Why would we call you? What could you have done?\. For starters I could have run faster to make it earlier (even though I suspect he left even before my appointment time) . Or I would not have bothered to come all the way there. I just find this disrespectful. When you sit in the clinique waiting for as long as necessary for a doctor to receive you because they are late this is normal. But when you are a few minutes late (literally !) they leave and don't even bother telling you. I hope that Dr Nicolic enjoyed the supplementary few minutes to his weekend. A message to the reception: you do need to call people if they have an appointment and the doctor is leaving. It is not your judgement call whether to inform them or not. What they will do is their business. Overall, 1 star for the lack of respect!
Deli
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