Bern, Switzerland
Weststrasse 2
N/A
I had a *horrible* experience with VFS while trying to get my Visa for India. When I asked how long it would take, they said 5-7 days for American passports. I dropped off my passport 23 days before flying (to be extra safe). My Swiss wife received her passport with Visa in 4 days, mailed to our house. We called a couple days later to inquire about mine. From this point on, I was lied to, told excuse after excuse. Every time they said they would call they did not. Every appointment was broken. Every call was charged at 2 chf per minute (more than 100 Francs in all). After all that, they did not even send my passport to the embassy until 1 day before my flight! I'm now here in their office (2 hours from my home), waiting for my passport 17 hours before my flight... I asked if my passport was ACTUALLY here and the attendant said "yes". I just heard a man talking on the phone in the back saying "Oh, the American passport, yes please send it over. He will just have to wait." Unbelievable! Update: they did get my passport minutes before closing and I was able to return to Zurich and catch my flight. Still... This is not how it should be.
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Termin: 11.45 Zeit jetzt: 14.25 Und noch immer nichts passiert...
zum 4. Mal hier (zwingendermassen) und wie jedes mal wieder probleme im system,abstürze beim pc,hoffnungslose Versuche mit den saudischen Ministerien Kontakt aufzunehmen um das Problem zu lösen. Wer kann soll das hier meiden..
Sehr sehr schlechter Service
Tres bien
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