Bern, Switzerland
Freiburgstrasse 111
N/A
+41 313824646
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Very small but quite tasty. too bad both pizzas where really burned on the sides. Useless Aluminum foil in the package.
like
I don’t understand the bad reviews - we have lived in several Swiss cities and the Dieci in Bern is the best. Fresh ingredients, fast service and friendly delivery.
Though the pizza tasted great we had a 1,5 h waiting time, instead of the 50 mins stated when we made the order. Once we called to check the status of the order we found out that the waiting time was actually 2 h (!!). We wanted to cancel our order and get the money back since the information given on the website was false but instead we were shouted at. The operator hung up on us so we called again and the same thing happened. We called a third time and we were finally able to calmly find out that our order was on the way. Overall, it was a very unpleasant experience. We do not mind waiting longer but at least give us a call to say that the order is delayed. More importantly, do not provide false information to your customers. It ruins the credibility of the business. Also as I mentioned, the staff was rude and disrespectful. Such behaviour definitely does not predict a bright future for the business. We will not buy from this place again.
understanding people who know their work
1.5 hours of waiting and a burned pizza...
Waited 2h for Pizza delivery
Best Pizza in Switzerland
Good pizza's, nice staff and goes fast to get your pizza (if you order there)
Deli
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