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Emergency Pédiatriques Hug

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Genève, Switzerland

hug-ge.ch
Children's hospital· Hospital

Emergency Pédiatriques Hug Reviews | Rating 2.5 out of 5 stars (7 reviews)

Emergency Pédiatriques Hug is located in Genève, Switzerland on Avenue de la Roseraie 47. Emergency Pédiatriques Hug is rated 2.5 out of 5 in the category children's hospital in Switzerland.

Address

Avenue de la Roseraie 47

Accessibility

Wheelchair-accessible entrance

Open hours

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G

Gabit Ismailov

Caring and professional emergency service for children. This is the second time (unfortunately) for our son to have a trauma and surgery. I'd like to thank staff of the emergency and orthopaedics departments for their wonderful work. Merci beaucoup !

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Valeria

Horrible. Unprofessional, cold and not qualified. As the only emergency for children opened during the night we had to go there with our 4 month old daughter. She was feeling exteremely sick, vomiting non stop and starting to get weak and had a little bit of breathing difficulty due to all the vomiting. Even people in the street wanted to help us when they saw us runing towards the emergency room as well as other nurses from the maternity section. At the arrival the woman at the desk was very cold, looked up and went on to check people she was checking in. Not a slightest question or even a look at the child. Rude when finally che king us in. Even more rude when asked when we will be looked at. When finally in the room, doctor came after 20 mins only and after they gave her some liquids to see how she was going to feel noone was there. I had to step out of the room to call for help a few times as she kept feeling sick and vomiting and to ask what to do next all while the baby was suffering. Noone cared. It is absolute craziness. I know so many people complain about the emergency services pf hug for adults but this was way worse than for adults. We are in a developed country where we pay insurances and taxes. This simply can not be. It’s like survive and maybe we will give you a cold hand. Never seen this. Disaster. Avoid at all costs or call an ambulance as i believe they would hopefully attend to your child sooner. Don’t risk and just call an ambulance. Very sad for Switzerland.

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Sanja Narancic

Came in with a sick child at 7am last Sunday, nobody in the waiting room, waited 1h30min, the same behavior by the staff as in one previous comment- they installed us in a room expecting a dr any moment. After waiting and waiting with a naked child I said that I was leaving, and a dr magically appeared 1min later. The dr would not do any tests, no swab, no treatment, and now 2 days later the baby has complications and is on a treatment by a qualified pediatrician that cares.

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Harsh Vijay Singh

Not really an emergency. Takes hours to see a doctor, please explore other options before coming here for an emergency situation

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Paulo Sagun

Very professional, efficient and caring staff.

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Jessica V

Je suis là depuis maintenant 4 heures et 45 Minutes. Quand je suis arrivée à 22:30 on m’a dit “trois personnes avant votre fille”. L’application et le site montrait une file “verte” donc peu de monde. Je pense que toute la terre est passée avant moi, ou qu’il n’y a que un seul docteur pour les urgences ? Pas de verre d’eau, rien. On attend, encore et encore. Il est 3:15 du matin, je rentre chez moi pour voir un médecin Le Matin ou j’attends encore ici toute la nuit ? Quelle honte. Vous appelez ça les URGENCES? Vous pensez que les parents fatigués n’ont que ça à faire que d’attendre toute la nuit pour peut être voir un médecin à l’aube ?? Je ne reviendrai plus jamais. Il y a d’autres services bien plus efficaces à Genève.

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Leila Barbasini

Nous sommes arrivés à 19h... Il est 00h et nous partons sans avoir vu un médecin... Nous étions pourtant dans les prioritaire par rapport à l'ordre de gravité.. Seulement 4 enfants devant nous soit disant... 1 seul médecin pour 30 enfants.. Ce n'est pas normal.

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