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Dreikäsehoch

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Basel, Switzerland

drei-kaese-hoch.ch
Baby clothing store· Baby store· Children's clothing store· Children's furniture store· Toy store· Shopping & Fashion· Clothing & Underwear

Dreikäsehoch Reviews | Rating 3.9 out of 5 stars (8 reviews)

Dreikäsehoch is located in Basel, Switzerland on Steinengraben 40. Dreikäsehoch is rated 3.9 out of 5 in the category baby clothing store in Switzerland. Dreikäsehoch ist ein Babyfachgeschäft in Basel, welches für besten Service unserer Premium-Marken für anspruchsvolle Eltern steht. Erfahre eine Beratung zu Kinderwagen, Autositzen und Kindermöbel oder stöbere durch die vielen Accessoires für Babys, welche den neuen Lebensabschnitt noch wertvoller und spannender gestalten sollen.

Address

Steinengraben 40

Phone

+41 612611200

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible lift

Open hours

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jungkook saranghae

WORST CUSTOMER SERVICE over the phone. I ordered a product online and was waiting for it more than a week to arrive(no e-mail confirmation of delivery) til i called. Before calling I also sent an e-mail but no response! Staff couldn’t speak english and the phone was passed to a guy named DAVID and told me that product was actually sold out. I asked for a refund and he said sure no problem AND THEN HANG UP THE PHONE. I was furious and I never experienced that kind of service here in Switzerland. Such a shame!

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Sébastien Keller

Ordered an \sofort lieferbar\ article, and am still waiting for it after a month. I am just asking for a refund but the customer service is not answering any of my emails.

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Mariyana Madsen

The worst shopping experience I have had in a long time. Not sure how this store is still in business given their level of customer service (that is as poor as it can get) but I hope nobody else will make the mistake to shop there.

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Paolo Giudici

The lady was very keen of kicking us out and clarified in a quite rude way that in a couple of minutes she had to close the shop. We’d have spent more but we lost interest. Hope you will improve !

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Jana Romeo

Cute baby store where you'll find everything you (don't) need. I spent much more than I intended to. But I love everything I bought.

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Sila Padir

After having a great service in the shop, we had many problems with the delivery. The kommode we were told that would be delivered in mid January was delivered, last Friday with missing instruction pages(they usually have no clue when you call to have info and they never inform you by email nor phone)isofix that should be delivered with the kommode didnt arrive that day. We were told it will be sent separately in a few days and we never heard back. We finally went to the shop and want to get a further info, and they finally admitted that they sold it to another customer by mistake!!!so we should wait until the second delivery reaches the shop!!! Ofcourse they didnt bother to inform us on any stage of these processes!We are also missing a raincover that should be delivered in the stroller package we got mid January, the hotline doesn’t have a clue, the shop is closed due to the renovation and I’m about to give birth and super frustrated. Nobody is even trying to make up for all these mistakes

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Miru K.

Ich habe den Kinderwagen inkl. Autositz und Zubehör hier bestellt. Auf meine Anfragen wurde innert kürzester Zeit geantwortet und die Liefertermine wurden bis auf den Autositz eingehalten. Dort wurde und bei Verspätung jedoch eine Ersatzlösung angeboten; die wir dann nicht brauchten, weil der Autositz doch noch rechtzeitig angekommen ist.

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Torsten Strauss

Die Qualität der Produkte ist echt toll. Hab vor kurzen einen Skianzug für meine Kleine bestellt, sowie Handschuhe und Gummistiefel und wir sind sehr zufrieden :)

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